Order
Placing, editing, tracking, and cancelling orders, plus e-invoice requests.
18 articles
- Can I alter my tax data details after submitting the e-invoice form?
- Why is my e-invoice request showing a "Pending" status in my portal?
- How do I receive the final validated LHDN e-invoice document?
- How long do I have after making a purchase to request my e-invoice?
- Where do I go in my account portal to request an e-invoice?
- Can I get an official LHDN-compliant e-invoice for my retail store purchase?
- Do I need to create an account profile to place an online order?
- Do you store my physical billing address on invoice sheets sent to recipients?
- Can I apply multiple discount codes to a single online order?
- How do I place an order on your website?
- Can I add a personalised greeting card message to my order?
- Can I place an order for someone else and have it delivered as a surprise?
- Can I cancel my order after it has been placed?
- How do I check the status of my order?
- What happens after I click the "Check Eligibility and Status" button?
- Can I edit my order after checkout, such as adding an item?
- What happens if an item I ordered is out of stock?
- Can I schedule an order in advance for a future date?