Delivery
Delivery areas, cut-off times, fees, redelivery, and self-collection options.
19 articles
- How long do I have to report damaged or wilted flowers?
- How can I choose a delivery or pickup date?
- Can I change my delivery address or date after placing an order?
- Do you deliver on public holidays or weekends?
- Is there a redelivery fee if the initial delivery attempt fails?
- What happens if the recipient is not home when the driver arrives?
- Will I get a notification when my order is on the way?
- Can I guarantee an exact delivery time (e.g., exactly at 2:00 PM)?
- Can I get my flowers delivered on the exact same day I order?
- What areas do your domestic delivery services cover?
- Do you ship fresh cut flowers and live plants internationally?
- What are your daily delivery hours?
- How do you handle deliveries if our shop/venue is closed upon arrival?
- Can I choose to self-collect my order instead of delivery?
- What happens if I provide an incomplete or wrong delivery address?
- Can I request a specific delivery driver instruction, like "leave at guardhouse"?
- Do you offer express or urgent delivery?
- Can I track my delivery in real time?
- What if I need delivery on Chinese New Year or another major holiday?*